Everyone was exceptionally nice and the service was quick. They provided me with a beautiful loner vehicle while mine was being serviced.

Juan was the perfect salesman. Not pushy at all and that is one of the best features a salesman should have. Both Juan and Dan worked very well with me I highly recommend Westbrook Honda. This is my second Honda I purchased from Westbrook. Tim Saunders explained and answered all my questions pertaining to finance. All three, Juan, Dan and Tim worked with me and trusted me. I am very satisfied with my new 2022 Honda CRV.

Everyone was extremely professional and nice!! Sean is great, very helpful!! Also everyone there was very helpful!! It made for a very nice experience.

Great place to purchase a car!! I would go back there for another car, definitely!

Read at DealerRater

the staff is friendly and is sure to give attention to detail. the waiting area is clean but the chairs need some updating.

The service was prompt and thorough, the service manager was friendly and cheerful, and the facility was clean and pleasant.

Employees are friendly and communicative. I was contacted immediately when my car service was complete allowing me to pick it up and carry on with my weekend.

Friendly Professional Service Department made Me feel welcome and efficient in servicing My car with reasonable pricing.definitly will be returning.

The service was quick I didn't wait long at all. I will be back again at the next service interval.

fast friendly service without an appointment. great employees not just in the service dept. Clean garage and facilities. would recommend.

Everyone is friendly, honest, and seems to really enjoy their work. The garage, restroom, and waiting area is very clean. I trust the service people to do a great job and keep things honest and not upsell repairs that I don’t need

Service was excellent. Everything was explained in detail. Very thorough. All repairs were done in a timely fashion. The entire process was smooth.

I liked that I worked exclusively with one salesperson from start to finish and that Emily kept in touch with me from start to finish. I really enjoyed working with Emily and would buy from her again and recommend her to my friends and family. Additionally I had to bring my three year old along and that didn't make it a stressful experience, the staff was wonderful to both of us.

Efficient; friendly; complete. exceptionally clean; knowledgeable staff. Have purchased autos at Westbrook Honda for over twenty years and will continue to do so.

I drove right into the garage when I arrived. Everyone was really professional and nice. I was in and out in an hour. Great experience.

I made my appointment on line, which was very easy. Check in was quick and the person who checked me in was knowledgeable and friendly.

I trust and enjoy working with Sammy. He follows up and appreciates someones loyalty. I will see him again when this lease is done.

It was a very stressful time for me. My 2012 Honda had recently been totaled and I was in the market for a new car quickly. I went back to Honda because my previous car had served me well and for 12 years had kept me safe. Even with the accident, although ruining the car, my injuries were not severe. I was given honest options and much needed help with finding a new vehicle.

Helpful, fast, and thorough. No hassle check in, excellent updates from the service rep., and speedy completion of work. Definitely will return.

friendly helpful staff who talked to me so I could understand what was going on with my service. Clean facility

Everything was great fast and efficient in and out in 30 minutes The service department was one of the reasons I bought my car here

Class operation, great buying experience, Sammy is the best! Amazing facility clean and well staffed. No hassle buying process, I’ll be back.

Westbrook Honda has some nice people, clean and modern facility. Test drive cars are available, which made a difference to me. Other dealers don’t have cars, you can’t be expected to spend that kind of money by looking on the internet at pictures.

Emily is great, from the first test drive to the day of purchase she was friendly, patient and professional. She answered all my questions with a true knowledge of the vehicles and made it the best car buying experience I have had

Clear and reasonable communication of pricing. Services are very professional. Shannon and Aldo (spelling?) were great in communicating with each other. Have also had a few service needs with Shannon and she has been above and beyond great.

Great service very nice and very informed in the service being done and made sure I was always informed while I waited

Westbrook Honda has a trusted service department. They take excellent care of their customers. We have purchased 5 cars from Westbrook Honda since 2008.

The personal attention from the sales person, Sammy Amer, and the managers. The time they took to make sure I was able to get a car was appreciated. My family has used the dealership for a few purchases and will continue to do so.

Sean Bowen is an excellent salesman. Very knowledgeable about Hondas: could answer all my questions and provided me with more information than other salespeople and their managers at 3 other dealerships.

Easily scheduled, quick service once I arrived for service. What I didn't like was that a couple of days later I learned that the service plan "ENDURANCE" would no longer honor the service contract at the price I agreed to.

Great people they went the extra mile to close the deal, second car from them very satisfied, sales man and finance person were great

Prompt, efficient service delivered with courtesy. Service personnel kept me informed about the process and my vehicle was ready on time, washed, waiting for me.

Professional, helpful, courteous. Made the buying process easy, smooth and transparent. Have purchased three vehicles in 2022 and one in 2023. I have a Honda dealer in my own town, but elected to travel the distance to Westbrook Honda because of their efforts to make me a happy customer.

Seth consistent exceptional customer service is class leading and we look forward to each visit. Let's bring back success and Westbrook Honda is why we take the 50 minute drive.

Brian and Dan are great met all our needs! Will buy again from them! No issues smooth all the way!

Overall very good experience. Mark Stack the Service Rep is very professional and coordinates the work including taking phone calls when necessary. In the case of my last service he contacted "Alloy Wheels" prior to my service to fix the curve rash and scraps on my wheels. He then suggested getting the alignment, balance and tire rotation special.

Very easy process from testing driving the vehicle to signing the paperwork. I would recommend Westbrook Honda to anyone looking to purchase or lease a vehicle.

I appreciated that Sean, although busy with another sale, stopped and took the time to chat with us briefly about a car I wanted to see. He arranged for us to take a test drive while he was working with other customers and we decided to purchase. I felt like the team was very flexible with me in terms of timing to sign papers/make the purchase. The car was super clean which also was very nice.

Our sales associate was very low pressure. Allowed us to come to our own decsion, no hard sell tactics, Nice lobby area, coffee bar and show room.

Respectful, friendly, courteous and knowledgeable staff. Seth is always helpful and welcoming. I waited for my car and it was ready in the time frame I was told to expect. Seth went over the details of the completed work and asked if I had any questions. The cashier is also very polite, positive and helpful.

Professional, courteous and competent! Also never a problem getting scheduled for service or troubleshooting a problem with my vehicle (which is rare!).

Ask for Juan, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff.

Sammy was very helpful during this transaction. I appreciate the attention to detail that he exhibited. He is very professional. Thank you

Quick oil change, kind staff. Was easily taken care of. Update on services needed next without pressure to get them done that day- no up-selling

Always like to work with Sean, great salesman. The car I ordered came in ASAP. Finance specialist should go line by line on invoice as I was billed for an optional VIN etching. But overall a good experience.

They were friendly and checked on me often since I was waiting. They offered additional services while I was there, but it took much longer to complete all services than anticipated.

Great customer service. Always a smooth and friendly process when working with them. They took care of everything for me and made sure my warranty covered most the costs.

Prompt efficient service in a clean environment. Service managers are helpful and professional. Waiting area is clean and comfortable. Overall great service experience.

Knowledgeable friendly no-pressure staff. Efficient purchase process Brian was SO helpful.. even driving the car home for us. All info requested was readily available. Online appointment was easy to set up after hours. Happy with Honda financing offer.

Brian Doyle was my salesman. He was very personable and accommodating. He spent a lot of time with me and made sure that all my questions were answered to my satisfaction before I drove off the lot.

When I called Sammy, he called me back immediately the next day. He heard what I wanted, did some homework and got back to me immediately.

Pleasant people & fast service. Efficient information, very neat & clean seating area and showroom and rest rooms. Very informative sales staff.

It was just a pleasant experience. No hassles. I was aware at every step what was happening. Mark (I believe that was his name)was very professional .

Everyone is very friendly and helpful. You are treated like a person. I look forward to every visit. Service took less time than expected.

Great customer service and support. Knowledgeable and helpful staff. Timely completion of repairs, easy to schedule service on a near term basis when necessary.

Very smooth, easy, pleasant process. Nice, very capable and knowledgeable people. In and out; driving home with new car new car in less than 2 hours.

Your entire staff that I worked with, (Emily, Dan, Sean, and Tim) were outstanding to work with. I have spent 43 years in management positions with truck leasing, Penske, Ryder, and Miller Truck Leasing. I would be proud to have any of these people on my Team!

My service advisor Mark was professional yet personable. He explained all the paperwork and had recommendations that were helpful. I already have recommended Westbrook Honda to my clients.

Sean and Emily were very friendly, informative, and laid out all my options clearly going from a lease to purchase.

Sales rep made us feel welcome and comfortable. Sammy answered all questions. Explained the features of the vehicle comparing touring to elite and the different packages.

Westbrook Honda is truly the best place to shop for your next vehicle! I don't think I have enough words to describe the exceptional customer service I recently experienced. Tim, Dan and Juan were truly amazing. They each played a part to make sure I did not just settle on any vehicle. They listened to what I wanted and allowed me to explore my options with SUVs. But most importantly- I walked out with the best deal and the SUV of my dreams. I am so thankful for the patience and knowledge of each person that played a part ...

All my issues were eventually resolved. They even was washed my car and was returned to me shiny new too.

We purchased a Honda CR-V used car from Westbrook Honda. This is the fastest and the easiest transactions we’ve ever had in a car dealership.Sean Bowen was the Sales consultant who assisted us.He’s respectful, friendly and informative. Tim Saunders was also great,we didn’t feel any pressure from him when discussing about warranty.Both of them are very professionals. We felt positive vibes upon entering this dealership. Staff are very welcoming.Great customer service .

The courtesy demonstrated by your staff is outstanding. The attention to details is appreciated because I intend to keep this car for a long time.

I liked the thoroughness, the professionalism, and the extra efforts that were made to correct a problem with my front bumper and fender; they look great now.

Sean Bowen was the best car salesman I’ve ever dealt with. Super honest and straight forward. Car was ready at the specified pick-up time in spotless condition and with a full tank of gas. It was even in the showroom when we arrived so we could inspect in as it was raining outside. Finance manager Tim had all the docs ready to go and got me through the signing process quickly. Excellent experience overall at Westbrook Honda!

appointment on time, ready as promised, professionalism of staff, comfort of facilities, concern of staff, car brought right to door

My salesperson Sean Bowen was absolutely exceptional. He is personable, accommodating, communicative and considerate. This gave me a sense of confidence knowing I was getting the best price for the right car for me.

Very comfortable and easy. Sammy our salesman was amazing!! We thought the process was very easy and we love the car we took home!!

You can usually have the service needed while you wait. It’s easy to make an appointment that works with my schedule.

Service person was very polite and explained what would be done to my 2009 Honda CRV. Waiting area was comfortable and clean and had a tv if desired. Service was completed in a timely manner.

Sean Bowen sold us our last Honda & we came back because of him, professional and caring…always willing to make it right for his clients!

Service from Mark Hatch. Mark never makes me feel like I'm an inconvenience. Always request Mark for my auto service.

Calm environment. Didn’t feel pushed but Juan & the team were responsive to my questions & concerns. It was an overall positive experience.

Easy to set up the service on line, was completed efficiently and is was able to get on with my day.

Good communications throughout purchase. Staff addressed all concerns and questions openly, clearly and in a helpful way. New vehicle prep with additional accessories (roof rack, trailer hitch, etc) was performed very quickly and professionally.

It was done in a few hours. I also received use of a loaner. Good communication from the customer rep.

The staff were extremely helpful, knowledgeable, and friendly, and provided a pressure-free, relaxed buying experience. Special shout out to the sales and business teams for making it easy!

The service department was outstanding. Was very thorough when explaining what was done and what would possibly need to be done.

I felt I was treated fairly snd not pressured into purchasing a car. I was able to think over my options without constant pressure.

The experience with Honda has been excellent and always very satisfied. WE are extremely Happy and more than satisfied with the Honda, We have dealt specifically with Mark Stack at Westbrook Honda.

Friendly, courteous, efficient. When I got there and they realized that they didn't have all four tires in house they provided a car for me to use.

I found Westbrook Honda to be a very pleasant dealership to do business with. I felt no pressure at anytime and was well informed about both the vehicle and the process. My sales person, Emily, was wonderful from start to finish and greatly contributed to my positive experience at Westbrook Honda. These comments reflect how I feel about all the staff that worked will me on the purchase. Thank you!

Brian Doyle and the entire staff were a pleasure to work with. Friendly, efficient and got the deal done in just a few hours to drive the car home that day. Plus Brian has followed up several times to ensure our satisfaction. Very happy with our experience.

Very friendly & knowledgeable & worked hard for sale....Sean is the best....love dealing with them....have purchased from them before ...

Our problems were fixed in a timely manner, so much better than our previous dealer. We will definately buy from Westbrook Honda again!!

I had an emergency with a rental car (not even a Honda) on Saturday, October 29. Fortunately for me, the car died across the street from Westbrook Honda. Glen O'Connor, the service manager, went out of his way to help me and get the problem diagnosed. The service personnel were kind -- got water for my new puppy -- and let me hang out in their parking lot with a disabled car until I could get picked up. They didn't have to do any of this but they did, and I am extremely grateful. I don't live near ...

Friendly & quick service, very nice people and clean facilities. Smart and good deals again nice place good people clean

The service of the technical staff provided was excellent. The service provided was within the time allocated and informed. The car was washed when returned. Good Job.

Our sales associate Emily was wonderful as were all on our team. The building was clean and bright. Buying our new Passport was a real pleasure.

I was just there for an oil change. The service representative couldn’t find my key when I was leaving, he insisted he gave it to me. He finally found it, however I had to empty my purse to look for it because he insisted he gave it to me.

Courteous, polite, and timely. Always have great experiences at Westbrook Honda. We have been recommending them to everyone we know.

Timeliness, quality and efficiency. They delivered on time and reviewed the results with me. There was no pressure. The car was returned after washing. Nice job.

Ease and timeliness of the service department is to notch. People are friendly, helpful and value my time. I would not think twice of recommending Westbrook Honda.

Friendly atmosphere and extremely helpful. Shannon explained everything to me beforehand. She was very thorough in telling me exactly what I needed serviced on my car this appointment. Thank you Shannon and Honda.

The Service Manager (Kevin?, bald guy) he has been already extremely helpful 2-3 times in the year since we bought the car.

Sammy took the time to explain all the features of my new vehicle. He is a caring and professional salesman.

Everything is so neat and clean, workers are all friendly, comfortable waiting area, and fantastic service! We arrived at our appointed time and the service was done promptly! Love the complimentary car wash, too!

This was the easiest time I’ve ever had purchasing a new vehicle. Sammy was pleasant, helpful and professional with the whole transaction.

Service was fast and everyone was polite and professional this was a standard service call. I like that the car goes through the car wash.