Customer Testimonials
Today I came home with my new CRV and came here to leave a review. I was surprised about the negative reviews that were left. My experience was nothing but positive. Went in there on Wednesday and left with new car on Saturday. Could have been Friday but I couldn't get to dealership before it closed. They didn't have the color of car I wanted but found one for me. Leo Gallego was a professional and attentive salesman. After I spoke to Vanessa, and didn't purchase the extended warranties, I thanked her for not being mean. The last car purchase I made, from a dealership in East Hartford, the finance guy turned into a big d!ck when I didn't buy anything extra. Obviously haven't been in for service yet so I cannot comment on that. If I decide on buying another Honda in the future, this will be my first stop. Will recommend to everyone.Thank you Leo and Vanessa for a pleasant experience.
Today I came home with my new CRV and came here to leave a review. I was surprised about the negative reviews that were left. My experience was nothing but positive. Went in there on Wednesday and left with new car on Saturday. Could have been Friday but I couldn't get to dealership before it closed. They didn't have the color of car I wanted but found one for me. Leo Gallego was a professional and attentive salesman. After I spoke to Vanessa, and didn't purchase the extended warranties, I thanked her for not being mean. The last car purchase I made, from a dealership in East Hartford, the finance guy turned into a big d!xx when I didn't buy anything extra. Obviously haven't been in for service yet so I cannot comment on that. If I decide on buying another Honda in the future, this will be my first stop. Will recommend to everyone. Thank you Leo and Vanessa for a pleasant experience.
My experience was nothing but positive. Went in there on Wednesday and left with new car on Saturday. Could have been Friday but I couldn't get to dealership before it closed. They didn't have the color of car I wanted but found one for me. Leo Gallego was a professional and attentive salesman. After I spoke to Vanessa, and didn't purchase the extended warranties, I thanked her for not being mean. The last car purchase I made, from a dealership in East Hartford, the finance guy turned into a big d!ck when I didn't buy anything extra. Obviously haven't been in for service yet so I cannot comment on that. If I decide on buying another Honda in the future, this will be my first stop. Will recommend to everyone. Thank you Leo and Vanessa for a pleasant experience.
Kaitlin was my salesperson. She was friendly attentive and helpful. I went to see a car I saw online that fit what I was looking for. I ended up coming home with the car the same day. I highly recommend Westbrook Honda.
Very professional sales and service team.. the place is spotless leaving you with a good feeling they will take care of you. We have had service done by them and they were great plus they stand by their work. My son just bought a brand-new Honda Civic black. You can't slap the smile off his face. Lol
Nice people to buy a car from. Salesman Tim S is very knowledgeable and a gentleman. I hate to buy cars because of salespeople but Tim made it tolerable if I had to buy another car I would definitely go see Tim. Also I had an excellent experience dealing with Vanessa S with the finances and warranties. She explained all the warranties to me and she was not aggressive. I am 66 yrs old and bought a lot of cars in my life after we negotiated a price the process was easy and Tim and Vanessa were excellent to deal with.
Everything, from the time I checked in to the time I departed, I had a great experience. I was met by a courteous service advisor, who explained everything up front. My CRV will always be serviced by Westbrook Honda.
It was a fast experience. I've had other Honda leases and still continue with them.i really like them a lot
Jeff, Vanessa and the team went out of their way to assist me after the salesman failed to provide customer service Great team!
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