Customer Testimonials
Leo was very helpful throughout the entire process. He took the time to explain the difference between models and we were able to take the car for an appropriate length test drive. Once our car was ready for pick up, Leo spent a significant amount of time explaining the cars features and how they worked. He even made sure our phone was synced. Thanks, Leo!
Westbrook Honda is the best dealership that I ever bought a vehicle. Very professional and very knowledgeable very friendly people. My salesperson and business manager , I want to say everyone was so nice. Also I inherited to new friends. Can’t beat that. So you need a new vehicle they will do you right
Franco and Tim were so helpful! Couldnt recommend this place enough! So happy with my purchase
Bought a Ridgeline from Franco and Dan . Very good experience and very professional.
The service advisor, Shannon, was very friendly, helpful and cares that things are done correctly. I am a new customer there and I now drive all the way from Groton to Westbrook just to get services done here.
Sammy is a great salesman and has helped me throughout the entire process!
Westbrook Honda stands out from other dealerships I visited. I walked into a clean professional showroom & was greeted right away by Ah Young. I immediately felt comfortable by her friendly welcome & had a fun car buying experience. The whole team is positive, informative & work well together putting in the extra effort! After finding my car, I met with Tim in Finance & it was an enjoyable experience getting a loan. He gave me the DMV form I needed to junk my current car (very helpful). When I picked up my car, I met with Dan the Business ...
Very professional service provided.
I'm satisfied and I would definitely recommend anyone who is looking to buy a car to this dealership
I have been a customer at Westbrook Honda since 1984, and I recently brought my 2018 Honda Fit in for routine maintenance and the fuel pump recall. Shannon Cassidy is my "go to" service advisor. She is the best!! She is a top-notch professional in every way, exceptionally knowledgable and thorough, making sure my car is perfectly maintained, whether it's in for regular service or a repair. Her customer service skills are also excellent. She respects a customer's time, making sure that if you're waiting it's not an all-day event, or setting you up with a ...
Good, clean location with decent deals and friendly staff. A little pushy, but that's to be expected of a car dealership. So far the car seems good for a used vehicle.
We just closed on a new Honda Ridgeline and wanted to give props to Ah Young, Dan and Tim. Throughout the process, Ah Young was so helpful, talking through the features of each vehicle we were considering and always very responsive to all our questions (mostly through email). She worked with the sales manager Dan, to get us our best deal. Her patience, pleasant personality and always getting back to us in a timely fashion, created a comfortable atmosphere for us to make our final decision to go with Westbrook Honda. Thanks to all of the staff that helped make ...
This was the 2nd car we purchased from westbrook honda . It was a pleasure dealing with all people from start to finish. Ah young was our salesperson and she was helpful , knowledgeable and easy to work with. I highly recommend the sales department at westbrook honda
Ah-Young was very helpful to me in my search for a new Honda at the Westbrook dealership.
I couldn't recommend Westbrook Honda highly enough. I've dealt with Sammy Amer and he has helped me out a great deal in the last few months. If you need a car please go here and ask for Sammy
An excellent Honda Dealership with friendly, straight-forward sales professionals like Sean Bowen.
The team at Westbrook Honda was exemplary in every way. I will come back to buy all of my cars here. Thank you Stephen, Dan, and Tim (and Mark for his help with fixing my brakes while I bought another car for my daughter). I highly recommend Westbrook Honda!
Nick, one of the service advisors, was absolutely outstanding. Nick saved us time and money; he was patient and took the time to explain things so that we could understand them. He really took the stress out of things.
My experiences with Westbrook Honda have been excellent. Service Manager Seth Perry was my first contact over the phone. I was having a very disturbing situation with my SUV. He suggested to come to the dealership if a few actions did not correct the problem. Once in the Service Department, I was treated respectfully and was kept informed as to the diagnosis. Another time, I observed Seth Perry interacting with a very hostile customer. It was impressive to observe him so calm and focused. Never raising his voice, the customer finally became less combative. Also, I notice the service manager ...
I cannot speak highly enough of my service advisor, Nick, and the service that I received at Westbrook Honda! Nick provides consistently prompt and courteous service. I am particularly grateful that when I had an emergency with my car, he got my car right in and had me back on the road in a loaner in no time! I won't take my car anywhere else!
I went to Westbrook looking to buy a point A to B car and ended up leaving with a dream ride. The staff there were absolutely amazing and bent over backwards to work with me. Sammy and Tim were both amazing and I would highly recommend.
I bought my 2024 Honda Accord from westbrook Honda , Sammy Amer made everything easy and smooth transaction , also all the manager team helped me with excellent relationship and i am very satisfied .
From when I first called to see if Westbrook Honda had a Honda CRV Hybrid that I could test drive, everyone at the dealership treated me as being very important. In other dealerships I felt more like cattle. The manager and salesman were very honest with me. The service department is excellent.
From when I first called to see if Westbrook Honda had a Honda CRV Hybrid that I could test drive, everyone at the dealership treated me as being very important. In other dealerships I felt more like cattle. The manager and salesman were very honest with me. The service department is excellent.
Had a great experience buying our minivan with Emily! She was super easy to work with, the entire process was very streamlined, she understood what we wanted, etc.
Good morning SEAN just wanted to send you a quick thank you for being my advocate for my front tires that were bald. I really really appreciate it. I wanted to send this to you sooner which I thought I did, but of course evidently I did not. I have been helping my son and his wife and my grandchildren, move to Florida, so it’s been a little hectic driving back-and-forth to Durham, but I thank you because I have new tires. It is salesman like you, SEAN, that truly put my faith back into honda and Westbrook Honda. ...
If you are looking for a new or used car, come see Sammy, Danny and Tim. They will help you get what you're looking for. I am very satisfied with Westbrook Honda They helped me with this beautiful car. 2016 Honda HRV!! Thank You Guys 🙂
wonderful time sammy is awesome
Was recommended by a previous employee to bring my lowered VW golf here to get an alignment, after being turned away from many other shops. Amber, who is the service department rep I spoke to, was happy to help. Was professional in every aspect of the process. After leaving the first time, noticed the car was still pulling to the left. Brought it back, and she went right ahead and got my car back on the alignment machine, and had a tech take a second look. Second time around, and it drives straight as an arrow. If you’re looking ...
We moved to SE CT from western NY state last December and have been looking for a place to take our Hondas and I've been to a couple. I went in to Westbrook Honda recently early on a Saturday morning for a brake job, I thought maybe all 4, but I only needed front brakes. My service advisor was Shannon Cassidy. Shannon is friendly, professional, knowledgeable and courteous. I'll certainly bring mine or my wife's Hondas to Westbrook in the future. Westbrook is listed on the BBB website as being an accredited business with an A+ rating.
If you ever go to Honda Westbrook, ask for EMILY. First of all she is a great person. Buying a car from her was a pleasure. She was very nice to us and I would definetely return. Emily was absolutely amazing. Thank you Emily Konrad!
Great culture and great people here...highly recommend
As a walk-in first time customer, I was greeted, served promptly and efficiently by my excellent service advisor, and found the experience exceptional. I will return for my next scheduled service appointment.
Great salesperson. Great experience
From the moment I stepped into the Westbrook Honda, Ah Young greeted me with a warm smile and genuine enthusiasm. She listened attentively to my needs and preferences, guiding me through the car-buying process with professionalism and expertise. Her knowledge of the vehicles and dedication to finding the perfect fit for me made the experience seamless and enjoyable. I left Westbrook Honda feeling confident in my purchase and grateful for Ah Young's exceptional service. Highly recommends to anyone in search of a new car!
Just got home with our pre-owned 2020 Honda CRV. We had a very pleasant experience working with Sammy in sales, who thoroughly went through the entire car with us, and Tim in finance. Definitely recommend Westbrook Honda and will be going there for future car needs.
I was able to meet my needs with little hassle
Everything went smoothly and I had a great experience. I was able to get the car I wanted at a price I could afford. I dealt with Emily Konrad, she was knowledgeable, efficient and helpful. It was the best car buying experience I have ever had.
So very happy to have my ‘Like New’ Certified Pre-Owned Honda Civic Hatchback. Highly recommend the entire sales team of professionals. Special thanks to: Sean Bowen, whom had made certain everything was perfect at delivery. Sales Manager's Dan A. & Gary B. for finding me the perfect Sport Touring model. I Couldn’t be happier!! Thank you. Greg L
Sammy was wonderful!! So hospitable and kind! It’s my family’s favorite Honda dealership for a reason!!
I must say, it was an absolute pleasure coming to this Honda dealership and having work done on my Civic. Seth was amazing. He was very friendly and made sure the problems I had were tended to. Also, it's worth noting that after changing my key fob's battery, it didn't work again with my car. I've tried different batteries and assumed maybe the key had to be reprogrammed. I went to the Groton Honda dealership and they wanted to charge me over $350 to get a new key made and then reprogram that. Turns out it was ...
Sean was a pleasure to work with. He was extremely knowledgable and professional. A top notch establishment with stellar employees.
Always a pleasure working with Sammy Amer. He is professional, courteous and knowledgeable, he respects his clients when they need time to make big decisions and offers his advice gently and effectively. Purchased our 2010 Pilot at Westbrook Honda and our new CRV this year.
I was traveling to Cape Cod from Darien, CT this past Friday when the warnings on the instrument panel of my 2018 Acura RDX indicated transmission problems. I remembered Westbrook Honda was a couple exits up I-95 and stopped to see if they could help. Seth Perry, a Service Advisor immediately took my car and determined there was a warranty issue with the computer. They reset the computer and told me I was good to go. They also instructed me to take the vehicle to Acura for the warranty service. NO CHARGE for their fantastic service. Very impressed with Westbrook Honda ...
The staff, especially Sean Bowen, were friendly, courteous, and knowledgeable. The price was very fair. And there was no pressure to buy or add on any extras.
Everything was done with ease. From the drop off of my car, getting the loaner, updated text messages, etc. Not to mention when I got my car back from Shannon, her and the recon team did an AMAZING job. Can’t forget the techs as well, helping me maintain my car/warranty is always a blessing.
I went to Westbrook Honda “just to look.” But had such a great experience at Westbrook Honda that I bought a CR-V Sport Hybrid! Thanks, Ah Young Wood and your team for the awesome service - I love my new car!
Very positive buying experience with Sean and Tim.
Very positive & pleasant car buying experience with Ms. Ah Young Wood, Greg LeBeau and all of Westbrook Honda sales staff. Love our new Honda HR-V. Highly recommend this dealership.
Sammy was very professional and made the experience of purchasing a vehicle enjoyable. Much thanks
Very, very positive experience buying a new car at Westbrook Honda. Sammy Amer listened to what I wanted in a new vehicle and walked me through the process of getting it and driving it home the same day. He sat with me in the new vehicle making sure I knew how everything worked before I left. Timothy Saunders did a great job getting through and explaining all the paper work for me. He made the process seem so easy. My son told me Westbrook Honda was where I needed to go for my new car. He was right! Thank you ...
Ah Young was a fantastic assist in purchasing a car for my wife. She was the perfect mix of knowledge and patience. Looking forward to our next purchase through her and Westbrook Honda. The staff was great and it was a fast exchange
I can’t speak more highly of my buying experience at Westbrook Honda, and specifically the ability to work with Emily Konrad as our sales associate. I am not at all a car person, and she was SO HELPFUL as we were navigating the stress of car shopping for a new vehicle for my mom for the first time in 17 years. 10/10 would recommend!! Thank you!
I feel I am in good hands when I have service done at Westbrook Honda. Feeling safe in your car is very comforting, and I am comfortable having them service my car.
Genuinely recommend this group to everyone who needs a car. the only honest people around.
Shout out to my girl Shannon! Always takes care of me when I need it most, I would definitely say she is the most knowledgeable out of any service staff I have spoken with. I was told by multiple employees my oil leak was NOT able to be covered by my warranty and I would have to pay out of pocket. Shannon checked for me and it is 100% covered! Thanks so much!
Emily was the best sales person very knowledgeable and helpful !! 10 out 10 recommend Westbrook Honda!! Great experience great service and the BEST CAR!!!
The sales person Leo Gallego was Very friendly and professional . I will recommend him if you need to get a car .
Just purchased a new Honda Ridglelibe from Emily at Westbrook Honda. Knowledgeable, friendly and honest! Go see her to buy your next vehicle. You won’t be disappointed!
I recently purchased a Honda HR-V from Westbrook Honda! Sammy Amar was recommended to me and he did not disappoint!! Sammy, Dan & Tim were a great team to work with and made my experience pain free!! I highly recommend Sammy Amar!!
Steve Oulette was our salesperson. Right from the beginning of the experience he said his role was to help us buy a car it was not to sell us a car. He lived up to that pledge. He made the experience a pleasure!
I brought my Honda in for service today. It is always one of the things I dread most - but today I had a very pleasant experience. Everyone who greeted me was willing to help me. A big thank you to Seth for being so kind and helpful - and applying the paint to my car. I was afraid to do it myself, as I did not want to do a bad job. But he seemed happy to help me and I really appreciate it. I didn’t have a great experience when buying my car a few months back, ...
Thank you so much, Emily, for making the car-buying process such a breeze. Car shopping can be overwhelming, but Emily was so patient, kind, considerate, and honest that she eased all my concerns. I felt so comfortable with her from our first meeting. She really knows Hondas and professionally answered all the questions I had. She is quick to respond to texts and so attentive to any need I may have had. She and Sean are the dream team and I would highly recommend them if you're searching for a new car. Ours is a Honda CPO, and we ...
Very professional and kind. Also, service was done in a timely manner. I live closer to other Honda dealerships but I will drive the extra miles to Westbrook because of the service
Emily = AWESOME! My wife and I absolutely love her. She helped us into a 2020 CR-V EXL and we couldn't be more excited with the whole purchase. She was professional, down to earth and so much fun. If you are looking for a Honda, go see Emily at Westbrook Honda CT. She is seriously why we finalized the sale today! Thank you Emily! We are so happy!!!!!!
I had a great experience at Westbrook Honda. Olamide was the best!
Friendly courteous staff. The work to my car was done in a timely manner.
Ah Young and Dan were great! My husband and I went in to test drive an Odyssey. We were greeted with good vibes and Ah Young was very knowledgeable without being a know it all (a lot of car salespeople I've dealt with just come off as condescending). We enjoyed the experience of the test drive, the atmosphere of the dealership and the candor with which our questions were answered. Though we will not be buying a car with them as the trim of the vehicle we want is not something that they stock, I would recommend Westbrook Honda ...
Westbrook Honda has taken excellent car of our cars for years and they made it very easy to purchase a new one. They are knowledgeable and friendly. Recommend them highly!
olamide was excellent, very happy upbeat and helped me find exactly what i was looking for!
See Ola Ola and Dan! Westbrook Honda met our needs and worked hard to get us the right vehicle, same day. Tim Saunders was fabulous to work with finalizing our final docs too. Thank you guys!!!
My wife and I had a very pleasant experience car shopping here. The staff were very friendly and not too pushy. We worked with Sammy who was very nice and helpful. We made our purchase and the vehicle was ready to go the next day. We did finance part of the cost and that process was made very easy by their staff. It was an overall good experience and we would recommend them as a dealership for anyone looking to make a purchase.
He is the best. Very helpful when purchasing a car and providing assistance when dealing with other aspects of Honda dealership. Highly recomended
I had a great purchase experience at Honda Westbrook. The salesman Sammy was straightforward and knowledgable about [all] cars. I appreciated his candor and willingness to explain everything in what felt like an honest way. The manager is so unusual - he is outgoing, friendly, and funny [!] He's not hiding behind the "iron curtain" of "I have to check with my [evil] manager". He came right out and introduced himself. I was stunned...in a good way. They took care of me and made sure I was happy. Other friends have told me that they ...
Steve O was a terrific salesperson. He was patient, considerate and extremely helpful. It was the most seamless car purchase we ever had. I highly recommend Westbrook Honda and their team.
Greg L, Dan, and Demetrious were so welcoming, helpful and friendly in the process of getting my new car. I was in and out in a timely manner and they each provided amazing costumer service. Demetrious was happy to go over all the new details/features of my new car with me which was so helpful. Greg really made filling out the financial paperwork easy and is happy to answer your questions while doing it all with a smile. Love my new HRV!
I came to West Brook Honda to get my second car and my sales Rep Ola made my buying experience exceptional. If you want an easy and stress-free process, I recommend Ola. He can help you find a new or used car that fits your needs and is within your budget.
I went there recently to buy my very first car and the service was far beyond my expectations! Ola was so helpful and patient, and when I say patient I mean PATIENT cause I know absolutely nothing about cars and he walked me through it. He didn’t make me feel stupid (even though I’m sure I asked some pretty stupid questions) or anything of the sort. I truly felt valued. Ola’s the best really.
I had a great experience buying a car herr. Ola was friendly, helpful, and knowledgeable. He answered all my questions and explained everything clearly.
I would highly recommend Ola at Westbrook Honda. He is very professional, patient, and diligent in helping me navigate through this process making it an easy, smooth transaction.
I just wanted to say a BIG THANK YOU TO Ola !!! Thank you for being so patient! You made buying a car feeling effortless!!
I had my first car buying experience with Ola and I must say, 10s across the board!! Thank you so much Ola! Ask for Ola as you step inside!!
Great service.
Emily did a great job helping me through the process. Her sunny disposition was greatly appreciated.